Q: What does the website migration service involve? Will my site be secure?
A: When your current web hosting provider can no longer match the demands of your website, or when you go through continuous network downtime, or if you have to wait for hours for the customer support staff to reply back to you, it might be a clever idea to change your provider, i.e. to transfer all the files for your websites together with your databases from your present provider to your new provider. At Arrowhead IT Solutions, we know that this can often be hard & time–consuming. Because of this, we will perform all that for you for free!Our highly qualified technical team reps will migrate your website content from your present provider to us. Our technicians have lots of experience with web site migration and can handle anything – from a regular WordPress–powered blog or Joomla™–based site, to a very complex, custom–built application.
Q: How much time will it take for my site to be transferred to your platform?
A: While we can’t give you a precise time frame, because there are a lot of factors, including the size of the files and databases, the location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will try our very best to migrate your site within 48 hours, and in certain cases – within 24 hours (when the content is not very large).
Q: What data will I be required to give to your Website Migration Department?
A: Yup. We will require the name of the web site that you want us to move. We’ll also require a means to log in to your present hosting account so that we can get the content pertaining to your site.
Q: I give you access to sensitive info. How can I be sure that you won’t abuse it?
Q: Will my web site be unavailable during the migration?
A: Your site will continue to work exactly like it did before with your old hosting provider. When we are through with the transfer, your website will be configured to work on our web hosting platform and we’ll alert you to preview it. If everything is functioning properly, all you will need to do is modify the name server resource records for your domain. Your site will be transferred over to us without any downtime.
Q: Will my old hosting provider need to provide any information/help?
A: Nope. Aside from your login details for the Control Panel, we do not require anything. We’ll never touch base with your hosting provider. They won’t know anything about the migration either.
Q: Does it matter what platform my current hosting provider is using?
A: We can transfer your website from any web hosting provider or any Linux–driven hosting platform as long as we can obtain access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we’re unable to transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.