Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Web Hosting Control Panel you will find a comprehensive Help section featuring a multitude of help articles and commonly asked questions. They are contributed by our support team of trained techs. Simply fill in your question and our smart system will return the most suitable answer.

  • Top quality support service

  • Educational Video Clips

  • If you’d like to see how a task is performed or how an issue is solved, instead of just reading about it, then have a look at our compilation of step–by–step video tutorials. They address a variety of different topics and will help you quickly learn how to work with the Web Hosting Control Panel.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 technical support service with a sixty–minute ticket response time guarantee. A group of seasoned techs will be available to you to answer all the questions that you may possibly have. During non–busy hours, a reply will be given in even less than 20 minutes.