Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing good quality support on time is our main priority, so that we backup each cloud web hosting services plan with a 1–hour ticket resolution guarantee. As you fill in a ticket or drop a message, our customer customer assistance crew will do all they could do to provide the most acceptable resolution for your problem and to provide you with advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is supplied by a group of competent experts which are ready to answer to your question asap. You’ll be able to get hold of the technical support team by launching a help and support ticket from your Web Hosting Control Panel or by submitting us an email. On working days, you can also contact us on the phone or make use of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require assistance while performing tasks within the Control Panel, you are able to always press the Help key and find your question in the list of posts that will appear. We have as well turned much of the articles and reviews into educational videos. The list of educational videos will come up if you click on the Videos key present in each section.