A 99.9% Server Uptime
The major advantage of building your own cloud web hosting system is that you do not need to worry about compatibility issues – you design a special set of software tools in such a manner so as to be compatible with a particular set of hardware elements. The outcome is something much more steady and reliable, since there are less potential risks of failure. We have built our cloud hosting system atop time–proven hardware parts as well as a heavily modified version of Security–Enhanced Linux so as to create a truly secure and safe home for your personal sites.
This is the reason why, with each of our cloud web hosting services packages we offer you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we have also set up our very own internal network in each one of our datacenters. Everything is based on top–notch hardware parts fabricated by Juniper. On top of that, on each router, we’ve put a firewall with an elaborate algorithm in an effort to sieve all fishy requests.
Therefore, in all our data center facilities – in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe and in our datacenter in Australia, you can enjoy a 99.9% network uptime guarantee. And this guarantee is valid for all web hosting services in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your hard–earned money on the line, you can’t feel truly safe. This is the reason why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In case you do not feel happy with our service or in case you wish to get an even more robust web hosting solution, like a Linux VPS services or even a dedicated hosting – we will give you a full refund, without secret costs or reimbursement taxes.
24/7 Technical Support
We’ve attentively picked each member of our 24x7 support staff to make certain that we can offer you the very best support service that you can possibly get. Each one of our customer service technicians has several years of experience dealing with web hosting accounts behind his back, therefore they know what they are doing. And they are available 24x7x365 – you can call them whenever you want and they will reply to you ASAP.
Their average response time is well under 20 minutes, whilst with other web hosting vendors you are forced to wait around for days. And we offer a 1–hour response time guarantee. No matter what happens, your questions will be replied to in under an hour.