In case you have ever had a cloud web hosting account in the past or you've dealt with any other kind of online service, you are probably aware from your own experience that for certain things it's better to consult with a live person over the phone instead of exchange tickets or email messages. If you want to find out more about a service before you purchase it or if something small has to be done, for instance, it is much easier and quicker to get it done real-time. If you have the option to get hold of representatives by phone, it's also very likely that you are dealing with a real hosting provider, not a reseller. The level of support that you'll get over the telephone may differ between different providers - from common issues to expert technical support. Generally the majority of providers offer pre-sales assistance and first level telephone support, while more complex tech issues are handled via email and / or tickets.

Phone Support in Cloud Web Hosting

If you choose to take advantage of one of our cloud web hosting services, you'll be able to talk with our customer support team via phone for 14 hours per day. We will help you choose the best plan for your websites as we believe that it's better to discuss this kind of matters with a live person. If you already own an account, we're able to help you with all your sales/billing questions as well as general issues, even with some technical troubles that do not involve too much time or escalation to an administrator as it'll be more convenient to open a support ticket for time-consuming matters and have the entire communication in one place. We have phone numbers in the United States, Great Britain and Australia, so you are able to call the one you prefer and talk to our representatives.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be sure that there is always someone to help you when you have any questions about the semi-dedicated server packages that we supply. Whether you need to find out more about the packages, you have a billing issue or some general issue, you can call us. Although some more complicated matters may need a support ticket in order to give time to our technical support team to investigate, we will help you with many technical questions on the phone as well, saving you time and efforts. Since we have data centers on 3 continents - in the U.S.A., the UK and Australia, we have local phone lines in these countries as well. If you are in another country, we also have a global number where you're able to reach us.