Phone Support in Cloud Web Hosting
If you choose to take advantage of one of our cloud web hosting services, you'll be able to talk with our customer support team via phone for 14 hours per day. We will help you choose the best plan for your websites as we believe that it's better to discuss this kind of matters with a live person. If you already own an account, we're able to help you with all your sales/billing questions as well as general issues, even with some technical troubles that do not involve too much time or escalation to an administrator as it'll be more convenient to open a support ticket for time-consuming matters and have the entire communication in one place. We have phone numbers in the United States, Great Britain and Australia, so you are able to call the one you prefer and talk to our representatives.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day phone support, you can be sure that there is always someone to help you when you have any questions about the semi-dedicated server packages that we supply. Whether you need to find out more about the packages, you have a billing issue or some general issue, you can call us. Although some more complicated matters may need a support ticket in order to give time to our technical support team to investigate, we will help you with many technical questions on the phone as well, saving you time and efforts. Since we have data centers on 3 continents - in the U.S.A., the UK and Australia, we have local phone lines in these countries as well. If you are in another country, we also have a global number where you're able to reach us.