A live chat is a real-time way of communication between a hosting company's support crew and its customers. It's a very efficient method to receive some info about the website hosting services or get some problem resolved as you are talking to a live representative. The benefits of using a live chat service instead of calling or opening a support ticket are the smaller possibility of mistakes when you exchange data such as usernames or domain names, the more rapid response time because the communication is real-time plus the fact that you do not have to stay on the chat all the time - you are able to do another thing while the representative investigates the issue in question. What's more, you're able to be a part of a live chat room from any computer that is connected to the web, avoiding the telephone charges that you'll have to pay in case you're calling to a different country.

Live Chat Support in Cloud Web Hosting

We provide a live chat assistance service for all cloud web hosting services that we offer and we can help you with almost everything live. In case you do not have an account with our company yet, we will provide you with more details about the plans so as to help you to choose the most appropriate package. In case you are a current customer, we will be able to help you with any billing or general issue and with lots of common tech problems, for example an email address setup in a desktop email client. When you can't phone us for some reason or you're in a country where we do not have a local telephone number, our live chat will be the best choice to get in touch with us. Of course, some matters need more time to analyze and test, therefore you'll have to open a ticket to our technicians, still, we will save you time and assist you with many issues on the chat.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we provide is accessible every day, even on weekends and holidays. It's one of the best ways to learn more information about our Linux semi-dedicated hosting if you do not have an account yet or to have some issue resolved in case you are a customer and our customer support representatives will assist you in real time regardless of the time of the day you join the chat. If you're unsure which package is more suitable for your web sites, if you need a piece of advice whether you should order a certain upgrade and how to order it or in case you've got troubles setting up an email account on your PC, you're able to contact us and we'll give you the needed details without delay. The live chat is accessible even after our phone lines go off for the day, so if you have an account with us, you can be sure that you will always find instant help with any kind of question or problem that pops up.