In spite of the fact that the hosting service provided by the different companies seems identical, every provider has got a customized platform with its own tweaks and ways to complete certain operations. That is the reason why, an info-ridden knowledge base will be astonishingly useful both for persons with no practical experience and for technically experienced individuals who will at some point find out how given operations are executed, but will waste some time meanwhile. The purpose of such a knowledge base is to help make the service fast and simple to use, sparing users both time and efforts. The result is more satisfied customers, since they can effortlessly find the info they wish, and considerably less work for the tech support staff members, because usually the majority of the enquiries and difficulties that customers have got are already outlined in the knowledge base. Given that the articles are properly written and encompass more things, you will be able to find out more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Web Hosting

If you order a cloud web hosting package through us, you’ll get access to our in-depth online documentation where you will find information about more or less everything connected to our web hosting solutions. The topics cover anything from how to set up an e-mail address on your phone, to how to do different things using an .htaccess file. The articles are written in a simple-to-understand manner and feature step-by-step instructions on how to complete a given task inside your Hepsia Control Panel. You can also find information that’s not directly connected to Hepsia, for instance one that concerns web-based applications on your PC. The whole archive of articles will be available in the Control Panel’s Help section, but the ones that are related to a specific section can be accessed on the spot. Since we have covered as many topics as possible, you’ll be able to acquaint yourself with pretty much everything connected to your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers come with an elaborate online article repository where you can find any information that you might require about our hosting services or about the Hepsia hosting Control Panel that we use. We have created it based on the feedback that we have received from our customers throughout the years and, hence, our articles touch on specific problems that you may stumble upon and present the fastest means of repairing them, for example getting an HTTP 500 error message or being unable to send emails from your personal computer although you have the right settings. The articles are available in each Control Panel section and you can examine them whenever you wish. They can help you extend your knowledge not only about our services, but also about the web hosting field as a whole, as they include step-by-step guidelines and general information such as what cron jobs or file permissions are.